Privacy Policy

PRIVACY POLICY
Flow With Us L.L.C.
Effective date: 12/29/2024

Information We Collect

When you contact Flow With Us L.L.C., request service, or complete our website or Facebook/Instagram lead forms, we collect the information you provide. This may include your name, telephone number, email address, service address or city, service needs, preferred timing, and whether you own the property or have authorization to approve service.

How We Use Your Information

We use this information to respond to your request, contact you about your drain or plumbing issue, prepare estimates, schedule appointments, provide service, and maintain customer and service records.

Submitting a service request allows us to follow up about that request. It does not, by itself, enroll you in unrelated promotional messages.

Information Sharing

We use third-party platforms, including GoDaddy, Meta, and Housecall Pro, to support our website, lead forms, communications, scheduling, and customer management. These providers may process information needed to deliver those services. Their own privacy policies also apply to information they collect directly.

We may disclose information when required by law or when reasonably necessary to protect our customers, business, or legal rights.

Website Cookies

Our website and its service providers may use cookies and similar technologies to operate the site and understand visitor activity. You can manage cookies through your browser and any cookie controls available on the website.

Calls, Texts, and Email

We may contact you by phone, text, or email regarding your inquiry or service. Message and data rates may apply to text messages. You can ask us to stop nonessential communications, reply STOP to text messages, or use an unsubscribe link where provided.

Information Retention and Security

We retain customer information as needed to handle inquiries, provide services, maintain business records, and meet applicable legal obligations. No electronic storage or transmission method is completely secure.

Your Choices

You may contact us to request access to, correction of, or deletion of the personal information you provided. Some records may need to be retained for legal, accounting, or service-related purposes.

Updates

We may update this policy as our practices change. The revised policy and effective date will be posted on this page.

Contact Us

Flow With Us L.L.C.
109 N Beaumont Ave
Kissimmee, Florida
Phone: 407-749-6009
Email: carlos@flowwithusllc.com
Website: https://flowwithusllc.com